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🔥 Top-rated on Zendesk Marketplace
🥰 Free trial
🗣️ Multi-language AI support
⏩ Install in under 2 minutes
The AI-assisted customer support tool your team has been waiting for...
The Features
Instruct
Provide a brief instruction and AI will craft a highly personalized response merging the customer's message with agent guidance.
🙏Handle customer complaints in seconds!
⏰ Don't spend time crafting messages, let the AI do it for you!
🤯 Say goodbye to generic macros... Supercharge your macro templates and make them all bespoke/personalized messages - Turn 1 macro into thousands of possibilities!
Alan Frederick - Support Agent
"The Instruct function is so powerful. It really helps me with the more technical tickets that require a human touch and care. I can ask it to do anything and it crafts a custom response in seconds. We combined it with our macros and it's been a game changer in making the customer feel valued, but in an efficient and scalable way!
Reword
Updates an imperfect message written by the agent and makes it a perfect message! The agent can adjust the sentiment and tone to make the reply extra personalized.
🎓Adjust customer sentiment and tone replies
✅ Remove grammar and spelling errors
🥰 Improve the quality of agent responses
Jeff Adams - VP Customer Expereince
"We use several AI apps to help us deliver an enhanced customer support experience. Word WandAI has been a great tool for the team and improved the speed and quality of our communication on tickets. It has been a lifesaver when responding to escalated customer complaints!
More Info / Questions
Analyzes the customer's message and generates the top questions that could be asked
Yes & No
Analyzes the customer's message and crafts a personalized response while incorporating the overall outcome is a “Yes” or "No"
🙌 Guide agents on troubleshooting
💯 Increase customer satisfaction
🚀 Quickly craft personalized responses for quick answers
🎓Increase professionalism and personalization
See it in action!
Basic functionality demo
Respond to Customer Complaints in seconds!
Supercharge Your Macros: Turn 1 macro into 1000s of possibilities!
Instruct + Multi-Language User Case Examples
Hear from our fans
Maya Hillman - Director, Support
"Giving my agents in-app access to the power of ChatGPT AI has been awesome. Our quality of sevice improved overnight and increases in our CSAT followed!
Jessie Brown - Team lead
"The ROI on Word WandAI has been massive for our team. For something so cheap it is very powerful. It has help everyone become more efficient and directly help us improve our overall customer experience"
Josh Cooper - Support Agent
"I am an early user of Word WandAI and have been very impressed with what I have seen so far. It has help me work faster and while improving my customer service skills. I am excited to see where this goes!"