Steve CampbellAug 18, 20235 minUsing an AI tool in your support team might seem scary, but you've got this!The idea of enhancing your customer service strategy with AI is really thrilling, yet it might also seem a bit overwhelming AI is...
Steve CampbellMay 1, 20233 minZendesk and ChatGPT - The Ideal Duo for Exceptional Customer ServiceChatGPT, an AI-powered chatbot created by OpenAI, has gained significant traction in various industries, particularly in the customer...
Steve CampbellFeb 24, 20233 minWhere can AI improve the customer support experience (Zendesk + WordWandAI)Artificial Intelligence (AI) has been a topic of discussion in almost every industry for some time now. The potential benefits of AI in...